For more information on the new two-stage communicating condensers, click here.

►Offer your customers choices. Don't be afraid to offer your customers these high-end products. Just try offering them several choices—starting with the top-of-the-line products. Recommend the best and let the customers decide. You may be surprised at how many customers want more than the cheapest options.

►Show customers how easy the Observer communicating wall control is to use. Download the wall control demo program and use it to show homeowners how the wall control works, what it does to make the home more comfortable, and how easy it is to use. Click here to learn more about the demo. Click here to download the demo program.

►Tell customers about these 6 benefits of the two-stage communicating system that make them EASIER TO SELL:

1. Quiet operation. The two-stage scroll compressor operates at the quieter, lower stage most of the time. A deluxe sound blanket reduces compressor sound levels.

2. Higher comfort levels. The two-stage scroll compressor switches to higher operating levels as necessary to provide more cool air as outdoor temperatures increase in summer and more hot air as needed in winter (heat pump only). These units are equipped with an outdoor temperature sensor. These communicating systems are designed to provide consistent heating (heat pump only) and cooling levels for your customer's home.

3. Savings on energy bills. With efficiencies up to 19 SEER when paired with select indoor equipment, customers could save up to 47% compared to an older 10 SEER unit.

4. Touch screen technology. The Observer communicating wall control features a high-tech, attractive appearance in a compact design with an easy-to-use, full-color touch screen display.

5. Durability. These new two-stage air conditioners and heat pumps are built to last, featuring a galvanized steel cabinet with a high-gloss, baked-on powder coat finish and a coated inlet grille with narrow spacing for extra protection.

6. Long-lasting warranties. Tempstar^® maximum-strength warranties cover the new Observer communicating system models with a 10-year limited warranty on parts* and up to 10 years of No Hassle Replacement™ limited warranty.*

* Limited warranties on parts apply to original owner when installed in an owner-occupied single family residence and properly registered within 90 days after original installation. Limited warranty period is five years for parts if not registered within 90 days of installation. Original owner in jurisdictions where warranty benefits cannot be conditioned on registration will receive the registered limited warranty periods. Please see warranty certificate for further details, restrictions, and registration instructions.

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